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The Process of Filing an Auto Glass Claim with ICBC

With traffic accidents in Canada costing around $25 billion each year, it's no wonder insurance is important. Make sure you have coverage and that you know what the steps are to make a claim. Do you know how to do this?

Auto insurance claim form

This article will help you understand how to make an auto glass claim via the ICBC.

What Is ICBC Glass Express?

This coverage empowers you to receive glass repair without needing to contact ICBC yourself. It comes as part of ICBC's Comprehensive Coverage. Instead of working with them to handle the claim yourself, a repair shop can process the whole claim for you.

Contact Your Preferred Auto Glass Repair Shop with ICBC Glass Express

To initiate auto glass repair or replacement through ICBC (Insurance Corporation of British Columbia) in British Columbia, you have a few options:

1. Contact ICBC Directly

You can contact ICBC directly to report the damage and initiate the claim process. You can do this by calling their claim center or visiting their website to start the claim online. ICBC will guide you through the process and provide you with the necessary information on how to proceed.

2. Contact the Repair Shop First

The best option is to contact an auto glass repair shop directly. All ICBC Glass Express shops in British Columbia should be familiar with the process and can assist you in filing a claim with ICBC. They can also help you with the paperwork and contact ICBC on your behalf.

When you contact the repair shop, they will typically guide you through these steps:

a. Assessment: The repair shop will review the damage to your auto glass and offer you an estimate for repair or replacement.

b. Claim initiation: If you choose to go through ICBC, the repair shop can initiate the claim process on your behalf. They will need details about your insurance policy and the incident. Capital Auto Glass can typically get your claim initiated in under 5 minutes.

c. Authorization: ICBC will review the claim and authorize the repair or replacement if it's covered under your policy. They may also specify which repair shop you can use.

d. Repair or replacement: Once the claim is approved, the repair shop will proceed with the necessary repairs or replacement.

e. Payment: Depending on your insurance policy and deductible, you may be responsible for a deductible payment, and ICBC will cover the rest.

Please note that insurance processes and policies may change over time, so it's essential to check with ICBC or your insurance provider for the most up-to-date information regarding auto glass repair or replacement claims. Additionally, your specific coverage and deductible will determine how much you need to pay out of pocket for the repair or replacement.

More Effective Glass Repair

With all the above information, making an auto glass claim should be easy and straightforward. However, you still need someone to help you start that process. If you are in Sydney or Victora, give Capital Auto Glass a call, and let's get started today.


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