Rock chips tend to get larger and cause cracking that spreads more over time. Claims must also be processed within two years of the incident to be covered by ICBC insurance. So, it is in your best interest to deal with rock chip damage immediately before a crack forms or spreads and you are forced to replace your windshield and pay a deductible.
When you get a chip in your windshield, you should call Capital Auto Glass or drop in to one of our locations in Victoria or Sidney to see when we can fix it. Stone chip repair can usually be done in under an hour. Once you contact us we can make an appointment for it to be done within 2-3 days.
The repair usually takes 20-30 min, but then we must process the claim and take photos so we can complete the entire process within an hour. Our customers can wait in our waiting area or go for a coffee at one of the local coffee shops, and when you come back, it should be done.
We follow a straightforward process for rock chip repairs, including creating a vacuum over the damaged area. We then remove the air and moisture and inject resin to fill even the smallest microcracks. Once we remove the vacuum, we use UV light to harden the resin. We will try our hardest to repair your auto glass as swiftly as possible, and as an ICBC-approved facility, we can quickly process any relevant claims, deductibles, and taxes.
Rock chip repair is a complex process, and it is not advisable to repair the damage on your own. Doing so can damage your vehicle and compromise your safety on the road.
A stray stone or another object can result in several types of chips and cracks on your windshield. These include:
- Star chip: A star chip has more minor cracks emanating from the centre of the chip. Neglecting to repair a star chip can cause the cracks to spread, resulting in the need for a possible replacement.
- Batwing chip: A batwing chip has two cracks that come out in the shape of a 'V,' making it appear like a bat spreading its wings. Like the star chip, these cracks can also spread.
- Bullseye chip: This is one of the most common types of windshield cracks, characterized by a centre with damage around it, akin to a spider's web. Generally, these cracks are easy to repair.
- Combination chip: A combination chip includes a mixture of the bullseye and star chips, and bits of the glass might be missing. These chips can be challenging but not impossible to repair if you bring your car in quickly.
Windshield rock chip repairs are free with ICBC comprehensive insurance, and you don’t have to pay a deductible. It will not cost you anything, but your time and your premiums will not increase due to a claim. If your windshield damage does not qualify for repair, the windshield must be replaced as per the BC Motor Vehicle Act.